Welcome
Our goal is to create a world-class customer service experience around telecommunications and IT– an industry known to be challenging and frustrating. Schedule a no obligation consultation
What We Do
FOCUS ON You
We collaborate with you to source, install and manage technology solutions to solve your business challenges. Using our relationships with service providers around the world, we provide carrier agnostic solutions with a white glove customer experience at no cost to our customer.
Can you relate?
WHO DO YOU CALL FOR
- Quotes from carriers for available fiber at a new location
- Billing Errors when the carrier:
- Instructs you to open a ticket on the portal and you don't have access
- Provides you with an 800# with hold times exceeding an hour
- Confirmation of fiber path diversity into a datacenter
- Advertising a new block of IPs on your existing internet services
- A fix for internet issues in the Asia Pac region because the "china wall" is limiting your ability to communicate.
- Expertise when building a strategic plan for getting data into the cloud. You'd love to hire a consultant but there is no money in the budget.
- Dedicated sales support. You get a call from a new eager sales rep from a carrier and they want to meet you to share how they are going to solve all your business problems. This is the 3rd sales rep this year!
CORTEZ SOLUTIONS HANDLES ALL OF THESE AND SO MUCH MORE FOR OUR CUSTOMERS AT NO COST
Our Expertise
We're a group of sales, support and engineering professionals with decades of Telecom and IT experience. We thrive on sharing our experience and knowledge to help you meet your deadlines. Our services support small, medium and large fortune 100 companies. Most importantly, we are with you every step of the way from design, quoting, contracting, implementation and post-sales support.
What's the catch
There is none. Our fees are paid by the service providers to ensure customers get the best customer service experience.